Cookies policy

Cookies policy

Cookies Notice

As most websites, we too use cookies. Learn in this page how to manage your preferences.

What is a cookie?

A cookie is a text file containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies do lots of different jobs, such as letting you navigate between pages efficiently, remembering your preferences and goods and services you wish to purchase, and providing you with content that is relevant to you and your interests. You can find more information about cookies from these websites: www.allaboutcookies.orgwww.aboutcookies.orgwww.youronlinechoices.eu When using our website you can choose to agree or refuse to our use of cookies as described in this policy.

When we talk about cookies, we also implicitly refer to other similar technologies such as tagging and SDKs. We use SDKs in our app and pixel tagging on our websites. A pixel or tag is an image that once imbedded in an email or web page connects to a file stored on our web server and allows us to determine customer interest in our marketing emails or website content. These allow us to see which promotions seem of interest to our customers, and if a particular offer seems to interest you. We may use this information to promote or send offers which appear to be more relevant to you.

You can opt out using your browser settings and the process for opting out is described on the websites listed above. Alternatively, you can opt out by using the individual opt out links for specific cookies and technologies listed below.

Find out more about how to opt out of cookies through your browser settings through the websites above.

This policy and our use of cookies and other technologies is regularly reviewed and updated with any changes to our processing activities with a full review on at least an annual basis. This review is conducted between our technical and Data Protection teams.

How long are cookies stored for?

In order to achieve their purpose and improve your user experience individual cookies are set to an appropriate retention period, up to a maximum of 365 days. You can find a comprehensive breakdown of how long our cookies are stored for in our Cookies List which is available at the bottom of this page. In general, cookies fall into two categories;

Persistent cookies

These cookies remain on a user’s device for the period specified in the cookie. They are activated each time that the user visits the website that created that particular cookie

Session cookies

These cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

What are first and third party cookies?

Whether a cookie is first or third party depends on where it comes from and can be sent by different parties. If the cookie comes from our site it is a first party cookie set by us. If it comes from another site or organisation, such as our suppliers or business partners, it is a third-party cookie, specifically chosen by us to provide a service, such as a more personalised visit. For example, you may be on a website that has ‘Like’ and ‘Share’ buttons for social network sites. If you click one, the social network site will put a ‘third party’ cookie on your device. That cookie may then collect data about you and send it to them too. You will need to set your privacy choices on their site, to tell them how they can use your data.

What types of cookies do we use?

You can find a full list of cookies and other technologies used by in this website in our Cookies List which is available at the bottom of this page

Strictly Necessary Cookies These cookies are necessary in order for you to navigate our website. You can opt out of Strictly Necessary cookies through your browser settings, though doing so will result in you not being able to use our website properly.

Functionality Cookies These cookies enable us to remember choices you make and provide enhanced, more personal features. For example, we place a cookie on your computer or mobile device to identify your country and (if applicable) language preferences.

Performance Cookies These cookies collect information about how visitors use our website, such as which pages visitors go to most often and if they get error messages. We also use performance cookies such as Google Optimise for website personalisation and A/B testing. This helps us improve how our website works. The Performance cookies we use are provided by third parties, though we retain control over how your cookies data is used.

If you don’t consent to performance cookies we will still be able to see that someone has used our site but we will not be able to connect these events to a unique user.

Analytics We use cookies and SDKs provided by Google Analytics to help us understand how you got to our website or app, to measure the effectiveness of our advertising and understand how visitors use our website or app. The information helps us learn things such as what pages are more attractive to our visitors, which of our products most interest our customers and the kind of offers our customers like to see. To opt out of Google Analytics on the website go to https://tools.google.com/dlpage/gaoptout and to opt out of analytics on the app, visit the Privacy settings screen in App Settings.

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